Service rates

Set your prices once here, and Practicos fills them in automatically whenever you bill a session — no re-typing a fee on every invoice, and no guessing which rate applies to which session type.

Your price list

Each rate has a service name (e.g. “Therapy Session (50 min)”), an optional description, and a price in £. Add a rate with Add Rate, or open the menu on an existing one to edit, activate/deactivate or delete it.

• VAT — mark a rate VAT Exempt (most clinical SLT services are) or give it a specific VAT rate. Whether VAT actually appears on an invoice also depends on your practice’s VAT registration — see Invoicing settings.
• Default — flag one rate as the default so it’s the natural first choice when billing.
• Active/Inactive — deactivate a rate you no longer charge instead of deleting it, so past invoices still show what a client was actually charged. Switch on Show inactive rates to see (and reactivate) them again.

Session-type defaults

Map each appointment type — Initial Assessment, Therapy, Review Assessment and the rest — to a default rate and, if you charge one, a default travel charge. When you bill an appointment of that type, both figures fill in automatically; you can still override either on an individual appointment or invoice.

1. Open Settings → Service rates and scroll to Session Type Defaults.

2. For each session type, choose its default rate from your price list.

3. Add a travel charge in £ if that session type usually involves one (e.g. home visits).

Tip

Setting rates and mileage-style travel charges up here once, rather than keying them into every invoice, is what keeps your billing consistent as your caseload grows.

Who can change rates

Everyone on the team can see the price list, so a practitioner can always confirm what a session costs when talking to a client. Adding, editing, deactivating or deleting a rate is limited to practice owners and managers — the same access as the rest of your money settings.